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Our Services

Age Concern Otago offers a wide range of services that are available to our members. Explore these services below and find out how they can improve your quality of life.

 
 

Visiting Service

This free and confidential service is designed to give older people more social contact with a special volunteer to spend quality time with on a regular basis. 

  • The Visiting Service offers a positive response to loneliness and social isolation.

    Our volunteers are happy to spend time with an older person for about an hour each week to enjoy conversation and shared interests and activities.

    The Visiting Service complements family, friends, or other visitors the older person already has.

    Loneliness is a known risk factor for health problems like cardiovascular disease, depression, dementia, and lowered resistance to infection.

    Research says that weak social relationships influence health as much as smoking and alcohol consumption, and more than obesity and physical inactivity.

    Failing to address social isolation results in significant costs to our community through increased health costs and avoidable admissions to residential care.

    Recent NZ research indicates that 8% of older New Zealanders are severely and chronically lonely.

    According to census predictions, this equated to over 48,000 chronically lonely older people in 2012.

 

Elder Abuse Response & Prevention

Our Elder Abuse Response Service (EARS) is a free and confidential service employing professional staff to work with older people and their carers, providing support and advocacy so that older people can be happy, healthy, and safe.  

We also provide professional development sessions for those working with older people and awareness talks to interested people.

  • Community Social Work

    Age Concern Otago provides a variety of Elder Abuse Services to help older people/kaumatua in abusive situations and to prevent abuse by providing information, advocacy, education programmes, and support.

    Our professional community social workers help older people / kaumātua and their carers. We provide support and advocacy so that older people can be happy, healthy, and safe from harm.

    We can help by:

    • Listening and discussing problems relating to abuse and neglect.

    • Assisting older people / kaumātua to improve their quality of life

    • Offering options that may include referral to other professional agencies.

    • Supporting informed choices

    • Working with a resource team to assist victims, caregivers, and their families.

    If you feel something is not right... Tell someone!

    If you have concerns about the way you or someone you know is being treated, spoken to, or cared for, or if you are concerned about how money is spent and property is being used, we offer a free and confidential service to help.

    Report suspected mistreatment to your local Elder Abuse and Neglect Response Service (EARS) or make a referral using the contacts on this page.

    If you believe an older person is in a life-threatening situation, phone 111 or your local police station.

  • Help raise awareness by

    • Talking about the issue

    • Challenging injustice and ageist stereotypes

    • Be an advocate

    • Treat older people / kaumātua with respect

    • Love and cherish your older relatives / kaumātua

    • Keep in contact and talk with older friends,whānau, neighbours and relatives frequently

    • Support older people / kaumātua to spend their money how they wish.

    • Encourage and support older people / kaumātua to make their own decisions.

    • Honour older people’s / kaumātua’s wisdom

    • Be aware and alert for possibility of abuse

    • Look around and take note of what may be happening with your kaumātua, older neighbours and acquaintances

    • Ask questions and listen

    • Learn more from Age Concern New Zealand.

    • Know how to recognise signs of elder abuse and neglect.

    What are the warning signs?

    The following MAY indicate an older person is being abused:

    • Unexplained behaviour, sleeping or eating habits

    • Withdrawal and/or edginess

    • Fear of a particular person

    • Confusion

    • Unexplained injuries

    • Drowsiness (due to over-medication)

    • Recoiling from touch

    • Unusual withdrawals from bank accounts

    • Unpaid bills, lack of money for necessities.

    Why don’t older people seek help when they are abused?

    Some of the reasons why an older person does not tell anyone about the abuse are they:

    • blame themselves for the abuse

    • are ashamed that the abuser is a family member

    • depend on the abuser for support

    • have low self-confidence and self-esteem

    • don’t want to make a fuss

    • are afraid that if they complain the abuse will get worse

    • are isolated, making it difficult for them to tell anyone

    • do not know who to tell or how to get help

    • have dementia or an illness that prevents them from telling anyone.

    ELDER ABUSE THRIVES IN SECRECY. IF YOU HAVE CONCERNS ABOUT HOW YOU ARE BEING TREATED, SPEAK OUT.

 

Falls Prevention & Steady As You Go©

Thousands of older people fall each year with potentially life-threatening effects. Most of these falls happen in the community and are preventable. To improve strength and balance, Age Concern Otago offers Steady As You Go, Aligned To Go, and Tai Chi classes throughout Otago.

  • Falls are the number one cause of injury, hospital visits due to trauma, and death from an injury among people aged 65 and older.

    It is estimated that one in three older adults falls each year. Falls among older adults are a serious issue, but research has shown that many fall risks can be reduced.

    Falls by older people are almost always associated with weakened leg muscles and poor balance.

    There are many different factors that can increase the risk of falling. These include:

    • Past falls

    • Hazards in the home and community

    • Problems walking

    • Balance problems

    • Weakness

    • Improper footwear

    • Chronic diseases

    • Multiple medications

    • Poor vision

    • Depression

    • Memory problems

    • Behaviours like rushing

    Because there are many different factors that contribute to falls, there are different recommendations for reducing falls. These include:

    Talking with a Health Professional to identify and treat medical problems that might lead to falls. This includes discussing any previous falls with the doctor, reviewing medications with a doctor or pharmacist, and getting vision checked at least once a year.

    Getting Regular Physical Activity Make a plan to have regular physical activity either in a class or at home. The most effective types of activities to reduce fall risk improve balance, strength, flexibility, and endurance.

    Being Aware of Safety Hazards in the Home and Community includes looking at the home to identify fall hazards and making changes for safety, also called home modifications. It is also important not to rush and to be aware of fall risks when outside.

    Falling over isn't part of the ageing process.

    Many falls are preventable, and we want to help you stay on your feet and living the life you want to live. Check out Live Stronger For Longer.

  • Steady As You Go© (SAYGo) is Age Concern Otago's peer-led exercise initiative designed to help older people / kaumātua reduce their likelihood of having a fall.

    The exercises are similar to those learned from a physiotherapist.

    • Include simple exercises, seated in a chair, standing, and walking

    • Proven to improve balance, spatial awareness, flexibility, and leg strength

    • Participants feel physically better and more able

    • Class members enjoy being with a friendly group of like-minded people

    • A range of light ankle weights is used for leg-strengthening exercises.

    All participants are encouraged to work at their own pace.

    Classes are for one hour once per week.

  • 太極智

    Age Concern Otago's Tai Chi (tī-chē) exercise classes are peer-led and intuitively designed to help older people / kaumātua improve their physical condition.

    Tai Chi has been shown to help prevent falls and improve health and quality of life. It is shown by scientific studies to improve:

    • Balance

    • Muscle strength

    • Flexibilty

    • General fitness

    • Spatial awareness

    • Relaxation

    • Immunity

    • Wellbeing

    Tai Chi is also beneficial for back pain, arthritis, diabetes, breathing, and stamina.

    Tai Chi movements emphasise the importance of weight transference to develop balance, decrease the risk of falls, and reduce the fear of falling.

    Age Concern Otago's Tai Chi programme uses Dr. Paul Lam’s modified Tai Chi which is based on Sun Style Tai Chi.

    Tai Chi is a gentle challenge as participants are on their feet for the hour and more coordination and memory are involved than in Steady As You Go©.

    Classes are available across Otago. Classes are for one hour once per week.

    • Dance-based movements

    • Seated, standing, and walking movements

    • Improve balance, stability, flexibility, and coordination

Join a class

All classes are free to older people; both members and non-members of Age Concern Otago. A koha towards expenses is always very much appreciated.

 

independent living Seminars

Ageing is associated with many rewarding experiences. It is also a time when significant changes might occur. Age Concern Otago’s series of Independent Living Seminars are designed to help you keep a sense of control and get more out of life. 

These seminars are open to the public. A koha towards expenses is always very much appreciated.

  • “Let's Love Later Life!”

    Age Concern Otago’s series of independent living seminars are designed to assist you with having a sense of control and getting more out of life.

    The programme of activities is designed and delivered in partnership with older people, community services, groups, and support agencies.

    The 2-hour seminars offer an opportunity to explore remaining connected to activities, friends, and community, how to live safely at home, and maintain a healthy mind and body.

    A session will cover planning for the future to ensure that you are well cared for and protected in the way you choose to be.

    Each seminar will include:

    • information, resources, and expert speakers

    • opportunities to ask questions

    • gather useful and practical information

    • meet new people in a relaxed, social environment

    • 2 hours of various subject matter relating to living well

    • FREE light lunch & refreshments

    Independent Living Seminars are free to all older people, both members and non-members of Age Concern Otago.

    A koha towards expenses is always very much appreciated.

  • A Guide For Health And Wellbeing

    Age Concern Otago has released this updated Independent Living Guide; it’s designed to help Otago’s older people age well and stay in good health.

    The 24-page guide covers topics such as communicating about your health, being well within, making your home a safe place, preparing your affairs, getting out and about, and keeping connected to your community. It’s crammed with resources, information, and suggestions to assist in making informed decisions.

    The guide is free and available in the Dunedin Office if you would like to pop in to collect one, alternatively, click here to download the full PDF guide.

 

SilverTech | smartphone courses

Get smart with technology! SilverTech courses comprise four weekly two-hour sessions. They are designed specifically to help older people in Otago stay connected and tech-savvy.

Registration is free for Age Concern Otago members and is open to the public by donation.

  • What can your smartphone do for you? Join the next SilverTech course in your area to learn the basics and:

    • What is WiFi vs Mobile Data?

    • Sorting your contacts

    • Messaging and emailing

    • Using and navigating popular apps

    • Connecting socially with friends/family

    • Online safety, and much more…

    View our upcoming SilverTech courses on the What’s On page.

 

staying safe | driving Workshops

Staying Safe driving workshops are held throughout the Otago area to help older people stay current on the traffic rules and master safer driving practices. You will also increase your knowledge about other transport options available, so you can stay mobile and independent for as long as possible. 

View our upcoming Staying Safe workshops on the What’s On page.

  • What Is Staying Safe Driving?

    Staying Safe is an approved NZ Transport Agency driving safety programme which Age Concern Otago deliver with a trained facilitator.

    Staying Safe workshops are held throughout the Otago area assisting over 65s refamiliarise themselves with traffic rules and safer driving practices, as well as increase their knowledge about other transport options available to assist them stay mobile for as long as possible.

    Visit our What's On page for a list of upcoming workshops

    Visit our What's On page for a list of upcoming workshops

    A driver licence is an important symbol of independence and many older New Zealanders rely on their car to get around – for shopping, appointments or visiting friends and family.

    The workshop is facilitated in an informal manner using video, whiteboard, group discussions, anecdotes, and other material from workbooks.

    Why Should I Attend A Staying Safe Course?

    The older road user, regardless of blame, is likely to be more seriously injured or killed than a younger person when involved in a crash of similar severity. This increased risk is mainly due to the greater fragility and vulnerability of age rather than any inability to drive safely.

    Most drivers receive NO further training from the day they first get their Driver’s Licence.It is important for all drivers, regardless of age, to regularly and honestly assess their own driving capabilities to keep themselves and others safe. It’s important to remember that the ageing process can affect a range of skills essential to driving –including eyesight, memory, decision-making and reaction times.

    Rules and regulations change over time. It is your responsibility as a road user to keep up to date with those changes, especially since they are usually designed to increase safety for all.

    Dunedin is ranked top of the communities-at-risk register for serious and fatal crashes at intersections. You owe it to yourself and those around you to do all you can to avoid becoming another road statistic.

    What Do You Get?

    • A FREE workshop run by a trained facilitator

    • A FREE course workbook

    • An opportunity to discuss common issues and experiences with your peers

    • Increased confidence

    • Refreshed knowledge of safe driving skills

    • Coping skills for how the ageing process may effect you

    • NO tests or exams

    • An opportunity to increase the safety of all road users by becoming a safer road user

    • Ideas for alternatives to driving

 

Active Ageing Centres & Social Clubs

Age Concern Otago's Active Ageing Groups provide a place where people can meet others with similar interests and socialise while taking part in activities. 

Membership in the Octagon Club is included in the annual Age Concern Otago membership.

  • The Age Concern Otago building at 9 The Octagon provides a place where people can meet others who have similar interests and take part in a varied activity programme, seminars or events.

    Gym

    We have a private, well-equipped gym available to all

    Age Concern Otago and Octagon Club members, free of charge - Monday to Friday during office hours (9 am - 3 pm).

    Room Hires

    Age Concern Otago building and the South Dunedin Community Hall venue hires are available for small or large groups; ideal for seminars, meetings, and private functions with a well-equipped kitchen for functions.

    For bookings and additional information, contact Age Concern Otago.

    03 477 1040

  • Opened in February 2023, our new centre is located at 1 John Street in Balclutha.

    Walk-ins are welcome on Tuesday, Wednesday, and Thursday from 10am - 12pm

    Please contact our South Otago Coordinator for further information on 03 418 0536

  • The Octagon Club

    The Octagon Club provides people over 55 an opportunity to remain active, have fun and attend activity groups of interest. It promotes an opportunity for members to remain socially connected and for friendships to grow.

    Activities:

    Regular bus trips (check with the committee).

    Annual 5-day holiday adventures (as above).

    Monthly book chats — an opportunity to share a loved book, discuss and chat about what you have read recently: check with Rose Hines.

    Variety concerts — 3rd Wednesday of each month by local entertainers. Afternoon tea and raffles are included (not scheduled till Level 1).

    The Octagon Club social group has monthly outings which may include attending live theatre or films, social dining, and shopping trips that include lunch.

    Check out their Facebook page for current activities.

    Contact Us

    The Octagon Club

    Phone (03) 477 1040

    26 Bath Street / 9 The Octagon

    PO Box 5355 DUNEDIN 9058

    Annual subscription $25.00

    Taieri Age Connect

    Taieri Age Connect (previously known as Mosgiel Seniors) is now an independent information and social hub designed to bring together the senior citizens of Mosgiel and Taieri in a fun and social setting.

    5 Hartstonge Avenue, Mosgiel

    021 254 3232

    taieriageconnect@gmail.com

  • There are a number of local activities available for seniors in the Waitaki district.

    Oamaru

 

Home Trade Service

Our Home Trade Service can help you get a job done in or around your home, enjoy a personal grooming service, or keep the garden shipshape.

This service is currently only available in Dunedin and Mosgiel.

    • gardener

    • handyman

    • beautician (non-diabetic nail cutting)

    • painter

    • hairdresser

    • builder

    • general cleaner

    • pet care

    • plus many more...

    If you need a job done or want to be part of our referral service, please click below or get in touch by phoning 03 477 1040

 

Meals on Wheels Delivery

Since 1948 Age Concern Otago has coordinated the delivery of Meals on Wheels to the older people of Dunedin. Meals on Wheels is a service where volunteers deliver hot meals to Dunedin's most vulnerable who require a hot nutritious meal.

  • Age Concern Otago coordinates around 650 volunteer drivers who collectively deliver more than 200 hot two-course meals to Dunedin clients every weekday, including public holidays.

    Volunteers, using their own vehicle, pick up prepared meals every lunchtime from one of the nominated collection points throughout the city including Mosgiel. Each run takes about an hour to complete. Often our volunteers provide the only human contact with Meals on Wheels clients from day-to-day and both the volunteers and clients describe this as a rewarding experience.

    If you would like to become part of our team you can contact our coordinator (details below).

    Contact the Meals on Wheels Coordinator

    mealsonwheels@ageconcernotago.co.nz

    03 479 3055

    Meals on Wheels Adopt-a-Route

    The Meals-on-Wheels Adopt-a-Route programme is an easy and effective way for companies and organisations to get involved with their local community!

    Even a small work group can Adopt-a-Route and deliver meals one day a week. By rotating the delivery team, individual staff members only deliver occasionally, however, the team would be helping seniors every week. It is a fantastic way for businesses to perform community service without over-committing staff time.

    Contact the Meals on Wheels Coordinator at mealsonwheels@ageconcernotago.co.nz

    03 477 1040

 

total mobility

Age Concern Otago is an Assessment Agent in Dunedin for the Otago Regional Council Total Mobility Scheme that provides subsidised travel to help people stay connected within their community. 

The scheme is currently available in Dunedin, Oamaru, Queenstown, and Wanaka. See Otago Assessment Agencies. 

  • WHAT DOES THE ASSESSMENT INVOLVE? 

    The assessment takes 20-30 minutes and will include taking a photo of you (see Privacy Statement) which is added to the swipe card. The assessment takes place in our Dunedin office or Mosgiel Seniors Hall (every Wednesday between 1 -2 pm). Phone 03 477 1040 to book an appointment. 

    HOW MUCH IS THE SUBSIDY? 

    The subsidy is 50% of the fare, up to a maximum of $25. If the total fare is more than $50 the client must meet the additional cost (note that the level of subsidy is not fixed and may vary in the future). 

    WHERE CAN I USE MY CARD? 

    A full list of operators is provided in the table here, the listing also shows the availability of wheelchair-accessible vehicles. 

    ARE WHEELCHAIR-ACCESSIBLE VEHICLES AVAILABLE? 

    Yes, please see the Transport Operators table. Please let the transport operator know you require a wheelchair-accessible vehicle and are a Total Mobility member when booking your transport.